LuitBiz CRM is a true 360 degree SaaS CRM software with Sales, Marketing, Support, Contacts and Customer Portal Modules. Using LuitBiz CRM Sales you will have a sales process where you need to keep track of your sales pipeline and forecast your sales. The extensive marketing module of LuitBiz CRM allows you to manage your marketing campaigns and lists in addition to carrying out complete market segmentation & analysis and competitive analysis. The intelligent marketing reports generated by the Marketing module of LuitBiz CRM allows you to streamline all your marketing processes. The Support Module of LuitBiz CRM anlong with the Customer Portal module allows you to manage and streamline customer complaints and their resolution efficiently. Additionally, the Contacts module of LuitBiz CRM allows you to manage all your contacts online.
LuitBiz CRM Sales: LuitBiz CRM Sales features allow you to improve your sales success, eliminate low sales productivity, close deals faster and increase your company's sales. With separate role based interfaces for Sales Managers and Sales Executives, LuitBiz CRM Sales provides a simple point-and-click interface to automate business processes. The role based sales dashboards allow you to manage all your activities, receive reminders to contact leads, prospects, campaigns and your ongoing tenders. Sales Managers are able to follow up ongoing sales results and compare it with sales budget and the team's performance via the Sales Manager Module of LuitBiz CRM Sales.
LuitBiz CRM Marketing: LuitBiz CRM Marketing includes features for effective Competitive Positioning Strategy for your company. The Marketing module guides you through the entire marketing process that includes creating your Market segmentations, research, and competitors' product and positioning, performing SWOT analysis and your value proposition and managing your marketing campaigns. From your Competitive Positioning Strategy, you create your branding and price strategy. With separate role based interfaces for Marketing Managers and Marketing Executives, LuitBiz CRM Marketing provides a simple point-and-click interface to automate your marketing processes.
LuitBiz CRM Support: LuitBiz CRM Support provides complete customer support functionalities including definition of support rules, online customer trouble ticketing, escalation and reports. The support module of LuitBiz CRM is built from ground-up to make your support team's work easier with customized dashboards for different roles to handle support issues very effectively.
LuitBiz CRM Contacts: LuitBiz CRM Contacts is an easy to use contact management system that helps businesses to maintain a clear and relevant presentation of all their business contacts. Any business that aims to succeed needs more of a contact management system than a simple list of names followed by addresses and phone numbers that are available in smart phone and email address books. Of course these information are important, but they are only the beginning of the relevant information that a business needs to earn more revenue. In regard to customers, the types of additional information that are likely to be most relevant include: detailed records of all products or services purchased, further products or services the customer may appreciate, notes and information on transactions or projects with the customer (both those that are currently in progress and those that have been completed), names of the team member(s) who are directly dealing with the customer, notes on any feedback the customer provided or any special needs or preferences the client has expressed, and the like. In regard to individuals or companies that are actual or potential suppliers or partners of a small business, the types of additional information are likely to be most relevant include: the specific services provided, the cost of those services, any notes on the transaction or points of importance for future transactions, their areas of interest and the like. LuitBiz Contacts allows businesses to manage and update all these contact records. Additionally, Luitbiz Contacts allows you to filter and retrieve contact information easily and to employ it intelligently. Moreover, since LuitBiz Contacts is available in the SaaS model, so you can access your contacts from anywhere in the world via the Internet.
LuitBiz Customer Portal: LuitBiz CRM Customer Portal features allow you to improve your customer retention, eliminate customer attrition, upsell and cross sell to existing customers and increase your company's sales volume. The customer portal helps in improving your brand image by allowing you to display your company's logo and allowing your sales and support managers to have direct communication with your customers.